Reach people.
Respect their boundaries.

Identify who the agent represents and the purpose of the conversation. Do not impersonate an unrelated person or conceal the nature of the interaction.

Only contact recipients within the user’s authority and applicable consent requirements. Public contact information alone is not consent for every use. Honor opt-outs and stop requests.

Do not use the services for harassment, deception, or unauthorized collection of sensitive information. Share only the context the task requires and avoid publishing private conversations.